OverRun Timer Support

OverRun Timer helps you keep meetings, talks, and production segments on schedule with countdown, end-time tracking, and live overrun visibility.

Need help? We usually respond to support requests within 1–2 business days.

Support Contact

If you need help, email support@overrun.spiralocean.com. Please include:

Device and iOS version
App version
What you were doing when the issue happened

Known Support Topics

Timer starts, pauses, and resets
Countdown vs end-time mode
Session history, laps, and exports
Custom cue sounds and notifications
Overrun not expected? (timer precision and paused states)

Supporter Unlock & IAP

If you purchased Supporter Unlock and want to restore it on a new device, open Settings → Support in OverRun and tap Restore Purchases.

If restore does not appear immediately, make sure you are signed in with the same Apple ID used for the purchase.

Frequently Asked Questions

How do I set a meeting end time?

In the timer mode selector, switch to End Time and set the desired finish time in the date/time picker.

Why does the timer continue after zero?

OverRun intentionally keeps running after zero so you can see exact overrun and know by how much a session exceeded the target.

What are Fibonacci cues?

Fibonacci cues use 13m, 8m, 5m, 3m, 2m, 1m, 55s, 34s, 21s, 13s, 8s, 5s, 3s, and 2s before a target. That spacing gives your team a simple rhythm: an early warning, then tighter reminders as the end approaches, which helps a meeting stay on agenda instead of drifting past the end time.

Can I export or share my sessions?

Yes. From Settings or session history, you can export sessions as text or CSV for notes, logs, or review.

Notifications are not firing at zero

Ensure Notifications are enabled for OverRun in iOS Settings. You can also test with Settings → Zero Alert preview and verify your selected sound/cue settings.

App Feedback

Suggest a feature or report ideas at support@overrun.spiralocean.com.

Email Feedback

Bug Report Checklist

Exact steps to reproduce
Expected vs actual result
Screenshots or screen recording
Whether app was in foreground/background